Compliance Training

Raise the bar on customer data protection—and stay audit-ready. This practical course explains how the Gramm-Leach-Bliley Act (GLBA) applies to boat dealers and manufacturers who arrange financing. Your sales, F&I, and operations teams will learn what the law requires, how to build compliant workflows, and how to protect your customers and your dealership’s reputation.

Who it’s for

Boat dealers, manufacturers, and marine retailers that collect customer information, process credit applications, or partner with lenders/insurers.

What you’ll learn

• Privacy Rule — What “nonpublic personal information” (NPI) is, how you may share it, and what must be included in your privacy notices.

• Opt-Out Option — When and how to offer opt-outs, what counts as “joint marketing,” and record-keeping best practices.

• Red Flags Rule — How to spot, verify, and respond to identity-theft indicators in the sales and F&I process.

• Safeguards Rule — Building a written information security program (WISP), vendor oversight, access controls, and incident response basics.

Outcomes

• Embed compliance into the sales & delivery workflow

• Reduce regulatory and reputational risk

• Protect customer data end-to-end

• Prepare for lender and regulator reviews with clear documentation

Format & resources

• Short, role-based modules with real dealership scenarios

• Quick reference checklists and templates

• Knowledge checks with an answer key

• Certificate of completion for your records